1. Our Accessibility Commitment

Seetharkundu Resorts is committed to ensuring that our website at www.seetharkunduresorts.com is accessible to the widest possible audience, including persons with visual, auditory, motor, cognitive, and speech disabilities.

We believe that digital accessibility is not only a matter of good practice but also a legal and ethical responsibility. This commitment is guided by:

• The Rights of Persons with Disabilities Act, 2016 (RPWD Act) - which mandates accessible information and communication technology for persons with disabilities in India;
• The Guidelines for Indian Government Websites (GIGW), which reference WCAG standards as the basis for web accessibility in India;
• The Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C), which provide the internationally recognised technical standard for web accessibility.

We are actively working towards conformance with WCAG 2.1 Level AA across our website and commit to ongoing improvement.

2. Conformance Status

This website is currently partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard.

3. Accessibility Features Currently Available

The following accessibility measures are implemented or actively maintained on this website:

3.1 Visual Accessibility

• Readable typography: Clear, legible fonts at a comfortable base size with sufficient line spacing. Implemented
• Colour contrast: Primary text and background colour combinations are designed to meet minimum contrast ratios. Partially Implemented
• Text resizing: The website supports browser-level text resizing without loss of content or functionality. Implemented
• Alt text for images: Descriptive alternative text is provided for informational images to support screen readers. Decorative images are marked appropriately. Partially Implemented

3.2 Navigation & Structure

• Consistent navigation: The website menu and navigation structure are consistent across all pages. Implemented
• Semantic HTML headings: Pages use a logical heading hierarchy (H1, H2, H3) to aid screen reader navigation. Implemented
• Breadcrumb navigation: All inner pages include breadcrumb trails to help users understand and navigate the site structure. Implemented
• Keyboard navigation: Core website functions are accessible via keyboard navigation without requiring a mouse. Partially Implemented

3.3 Device & Technology Compatibility

• Mobile responsiveness: The website is fully responsive and adapts to smartphones, tablets, and desktop screens. Implemented
• Assistive technology support: The website is designed to improve compatibility with common screen readers and assistive devices (see Section 5). Partially Implemented
• No automatic content changes: The website does not use auto-playing video or audio that cannot be paused or stopped by the user. Implemented

3.4 Forms & Interactions

• Labelled form fields: Contact and booking forms include visible labels for all input fields. Partially Implemented
• Error identification: Form validation errors are described in text so users understand what needs to be corrected. Partially Implemented

4. Known Limitations & Non-Conformances

We are aware of the following areas where the website does not yet fully meet WCAG 2.1 Level AA requirements. We are actively working to address these:

This list reflects our current understanding. If you encounter a barrier not listed here, please report it using the feedback process in Section 7.

5. Assistive Technology Compatibility

This website has been designed with the goal of compatibility with the following commonly used assistive technologies:

Compatibility ratings reflect current testing outcomes and will be updated as improvements are made. We recommend using the latest version of your preferred browser and assistive technology.

6. Alternative Access Methods

We recognise that not all users may be able to access all features of the Website in its current state. If you are unable to use the online booking system or any part of our Website due to accessibility barriers, we are pleased to offer the following alternative means of accessing our services:

• Telephone booking: Call us at +91 97455 07000 (Monday to Saturday, 9:00 AM – 6:00 PM IST) and our team will assist you with reservations, enquiries, and any service requests.
• Email booking: Send your reservation request or enquiry to info@seetharkunduresorts.com and we will respond within 24 hours on working days.
• WhatsApp assistance: Message us on +91 97455 07000 for quick assistance with bookings and enquiries.

We are committed to ensuring that persons with disabilities can access all our services on an equal basis, as required under the Rights of Persons with Disabilities Act, 2016.

7. Accessibility Feedback & Reporting Barriers

We welcome feedback on the accessibility of our Website. If you encounter any barriers, have difficulty accessing any content, or wish to suggest an improvement, please contact us:

When reporting an accessibility issue, it would help us to know:

• The page or section of the Website where you encountered the barrier;
• The assistive technology or browser you were using (if applicable);
• A description of the problem and, if possible, what you were trying to do;
• Your preferred contact method for our response.

We aim to acknowledge all accessibility feedback within 48 hours and to provide a substantive response or interim workaround within 7 working days.

If you are not satisfied with our response to an accessibility concern, you may escalate the matter through our Grievance Redressal process or contact the Department of Empowerment of Persons with Disabilities (DEPwD) under the Ministry of Social Justice and Empowerment, Government of India.

8. Review Schedule & Ongoing Improvement

We are committed to continuous improvement of our website's accessibility. Our approach includes:

• Periodic audits: A formal accessibility audit will be conducted at least once every 12 months. The next scheduled audit is 1 November 2025.
• Ongoing monitoring: Accessibility is considered as part of all new content additions and website development work.
• Staff awareness: Team members responsible for website content are made aware of basic accessibility best practices.
• Third-party tools: We periodically use automated accessibility scanning tools to identify and prioritise issues for remediation.
• User feedback integration: Accessibility issues reported by users are logged, prioritised, and tracked through to resolution.

This Accessibility Statement will be reviewed and updated following each audit, or sooner if significant changes are made to the Website.

9. Technical Specification

This website relies on the following technologies for its content and functionality:

• HTML5 and CSS3
• JavaScript (jQuery)
• PHP (server-side rendering)
• Bootstrap 3 (responsive framework)

These technologies are relied upon for conformance with the accessibility standards referenced in this statement. The Website is designed to function with modern browsers including Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari (latest stable versions).

10. Contact Us

For accessibility-related questions or to request content in an alternative format, please contact: